Forgot Your Username?

If you've forgotten your Username, OR if you have not accessed your account in the last 12 months, follow the steps below to re-establish your Online Account Manager Account. The Username and Password you select below will automatically replace those that exist for you in our system. Remember to make note of these 2 pieces of information, as you'll need them each time you access your account online.

To register, simply follow the steps below:

Step 1:

Enter the phone number associated with your MCI account.

Telephone Number:

Step 2:

Enter your MCI account number OR MCI Calling Card PIN to verify your identity and maintain your account security.

MCI Account Number:

MCI Calling Card PIN^*:

*Note: Your MCI Calling Card PIN is the last 4 digits of your MCI Card number.

Step 3:

Select your username and password.

Choose a username and password combination that is easy to remember; you'll use these each time you access your account online. Your username and password are case-sensitive, must be between 6 and 20 characters, and must not contain special characters. The password must also contain a combination of letters and numbers.

Username:

Password:

Confirm Password:

Step 4:

Enter your e-mail address.

An e-mail address is required to enable MCI to confirm your registration and any updates you make to your account.

E-Mail Address:

Yes!I would like to be contacted about special MCI-affiliated offers and services.